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Why are my managed console servers not displaying under CMS Monitor?
- Ensure your user has permission to access the managed console server.
CMS generates user accounts and permissions by aggregating the user
permissions from the managed console servers.
If you are using local authentication only, ensure your user has an
account with the appropriate Accessible Hosts, Ports and other devices
checked on each managed console server.
If you are using a remote Authentication Method such as TACACS+, RADIUS
or LDAP, ensure the user is a member of a remote group with the
appropriate Accessible Hosts, Ports and other devices checked on each
managed console server. You may also grant the user global 'admin'
privileges for full visibility.
- A misconfiguration on a managed console server may be causing the
Nagios subsystem on CMS to fail. Connect to the CMS command line using
SSH and run:
config -s config.cms.debug=on
config -r cms
cd /etc/config/nagios
mv nodes nodes.bak
mv nodes.tmp nodes
nagios -v nagios.cfg
If the misconfiguration is not easily identified from the Nagios output,
please copy and paste the output into an email to: support@opengear.com
After the issue is resolved, disable CMS config debug mode:
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